Javier Gonzalez

Online Team Leader/Production Operator

• Scheduled people to serve online
• Assisted in presentations for services by arranging the music/chorus and in charge of lighting

Administrative Assistant

• Showcased exceptional administrative skills and contributed to the smooth functioning of the church organization
• Answered phone calls and emails to provide information, resulting in effective correspondence

Manager

• Monitored staff performance and addressed issues
• Enforced customer service standards and resolved customer problems to uphold quality service
• Developed clear contracts and created project proposals

Account Manager

• Managed multiple accounts, exceeded performance goals, and resolved service requests to increase sales
• Acted as main point of contact for client needs and developed strong customer relationships

Work Study Student

• Employed organization and multitasking functions to comply with due dates and deadlines
• Organized office to keep space welcoming and professional

Associate of Arts: Business Administration

Computer Science Studies

Network Support Services (NSS) Certification